Improve Canada COVID-19 Response
A Personalized Shopping Service Like No Other
At Improve Canada, we provide a complimentary top-notch personalized shopping service to our clients. Not sure where to start with a renovation? Or maybe you have a plan and want to talk to some experts? You have come to the right place.
Our customer service team will walk you through your dream home projects. When you book an appointment with us, our customer service team will provide you with recommendations and selections from our store directory based on your preferences. Together, we will discuss your goals and objectives.
And it doesn’t end there. Our customer service representatives will escort you through the Improve Centre with a guided tour to meet with the experts.
We work closely with our talented companies to understand their products, services and upcoming promotions. We do the homework for you. All you have to do is call us for an appointment to discuss your project. We will set you up with the right experts to visit. It’s that simple.
This means a personal experience, and meeting with showroom experts that are eager and prepared to meet with you to discuss your project. There is absolutely no fee for this personal service.
We want you to be completely satisfied with your home improvement project. And it all starts… with a call to our customer service team.
"What I love about IMPROVE Canada is that they have brought together builders, interior designers, lighting, HVAC, Tile and Stone, Landscaping, Flooring experts, and so much more under one roof. Personalized, one-on-one shopping provides a unique shopping experience and offers clients a wide selection of vendors and products on the market. It's a winning collaboration that will benefit everyone"
-Mike Holmes
Hello everyone. We hope you are all staying safe during these trying times. Here at Improve Canada, we have been monitoring the situation and have an update on what we will be doing during this challenging time.
Here are the changes that will impact the day-to-day at Improve Canada:
- Our janitorial staff will be conducting more regular, centre-wide cleanings (including hallways, bathrooms, office areas, and meeting rooms).
- During this time, some of our vendors ONLY AVAILABLE BY APPOINTMENT. If you would like to meet with a specific vendor, please call customer service 905-677-2577 for your shopping assistance.
Our team will continue to monitor the situation and adapt to it if and when it evolves. We understand that this will be a difficult and trying process for everyone, but you can rest assured that we are committed to the safety of everyone at Improve and our valuable customers.
As a final note, we would like to stress to everyone to please heed the advice and recommendations from Canada’s medical professionals. This is the best way for us to mitigate the impact of Covid 19.
Here are some resources that will be helpful to you in the upcoming weeks:
If you are concerned that you may have been exposed to or are experiencing symptoms of COVID-19, please contact Telehealth at (1-866-797-0000), your primary care provider, or your local public health unit.
Please take care of yourselves and each other,
Your friends at Improve Canada.
